How does it work?
You will need to let us know initially:
- the type of audio file, is it a conference, interview etc?
- the approximate duration of the audio file (or files)
- your required deadline for return
We can then confirm if we can meet the required deadline. For a large task, say to transcribe many files, we will put together a schedule for completion. A 15 minute audio file will usually take one hour to transcribe but may take longer if the sound quality is particularly poor. Please see our tips for effective dictation below.
We can accept the following file formats: .mp3, .wma, .wav, .dss but can usually convert other formats. Podcasts are normally in an mp3 format which we can usually download from your website, or you can upload your files directly to us:
Upon receipt of the file, and upon agreeing the deadline for return, we will transcribe the audio file into the format you require and return it via email.
Verbatim and Intelligent Verbatim
'Verbatim' transcriptions are usually requested by academic institutions and the legal profession who need to recreate interviews accurately and word for word. Every pause, cough, "urm" or "er" is noted, and all words are typed as said.
An 'Intelligent Verbatim' transcript edits the words to develop a manuscript suitable for publication. Contractions are expanded ("'cos" becomes "because") and grammatical errors corrected. Please note, we normally transcribe using Intelligent Verbatim unless otherwise requested.
Tips for effective dictation
- Find a quiet place to record if possible, to eliminate background noise.
- Place the microphone close to the source of sound.
- Turn off voice-activation on your recorder. Voice-activation can cut the beginning of your speech.
- Start recording well before you speak.
- Speak clearly, slowly and at an audible level.
- Spell out technical words - providing a glossary of difficult words in advance will speed up the transcription time.